I need advice on a product Back to top

If the product description doesn't answer that all important question, click here to send a request including your telephone number and name to our product specialists. We will endeavour to respond to all requests for advice within 24 hours. Email enquiries@sbs-educational.co.uk for further information.

I want to know if an item is in stock Back to top

Our highly trained customer service operators have up-to-the-minute information on stock availability for most items in our range. Simply call 08451 25 25 50

I want to know how to Register/Open a new account Back to top

Public Bodies (including schools, hospitals, prisons, etc) and PLA/WPPA/SPPA/NIPPA members automatically qualify for a 30-day free credit account.

Private Nurseries and Trade Customers may apply for an account subject to status.

For more information please click here or ring 08451 25 25 50.

I would like a catalogue Back to top

To request your copy of the new Step by Step catalogue click here. There is a fantastic choice of arts and crafts, puzzles and outdoor activities, plus loads of storage and furniture solutions too.

Remember you can also browse and buy online.

I want to know how to order Back to top

To place an online order with us you will need to complete the following steps:

1. Click on the Order Form menu button
2. Complete the order form with the details of the products you wish to purchase
3. Fill in your customer details
4. Click the submit button

What are the terms and conditions? Back to top

To view our Terms and Conditions, click here.

I would like to set up/refurbish a nursery Back to top

If you are planning to set up new premises, or would like guidance on refurbishing or expanding an existing set-up, our expertise and advice is completely free of charge. Step by Step consultants can give you one-to-one advice tailored to your individual circumstances. We have lists of key products collated from our research of all the set-ups and refurbishments that we have delivered in the past. So you will not get better advice on product choices to support essential curricular strategies. We even offer account and delivery management as part of our service. Altogether, this means you can be confident that your order will meet your early years needs while avoiding costly exercises in trial and error.

If you are interested in knowing how Step by Step can help you set up or refurbish a nursery call 08451 25 25 50

International information Back to top

Our comprehensive export service covers all aspects including a quotation service, product suitability advice or recommendation, order processing and consolidation and of course appropriate shipment or transportation. We can prepare and despatch order to meet your specific requirements - packed by teacher, reference or class number.

You can contact the International Team on:
Tel: +44 (0) 115 907 4001
Fax: +44 (0) 115 907 4002
Web: www.findel-international.co.uk

Direct Delivery Back to top

Delivered with care direct from the manufacturer, direct delivery items come separately from other orders. These are clearly indicated and unfortunately not available for SbS Express Delivery. Many items can be despatched within four weeks, but please note some items may take up to eight weeks

Disposal of Waste Electrical Electronic Equipment- WEEE Back to top

The United Kingdom is under an obligation to minimise the disposal of Electrical and Electronic Waste Equipment (WEEE) in domestic waste, and to encourage recycling, recovery and environmental sound disposal methods.

SBS is committed to promoting the re use, recycling and recovery of WEEE product by contributing to the VALPAK compliance scheme. WEEE Products or Packaging will be marked with a crossed out wheelie bin symbol (see below) to indicate that the product should not be disposed of in general domestic waste but disposed of through an approved WEEE scheme. For more information please see our website.

WEEE Telephone Line: 0845 120 4518